Gaming Groups in a Remote World
As we all come to terms with quarantine and shelter-in-place orders being extended for longer than most prepared for (both emotionally and in terms of our stash of snacks), and for those of us who...
View ArticleHey, [Insert Family/Friend Name Here], Let’s Talk About Online Security
2020 keeps on proving the old adage, “It gets worse before it gets better.” We still seem to be in the “worse” stage. If you’ve been paying attention to the news—and I don’t blame you if you’ve been...
View ArticleCelebrating IT Pro Day From a New Vantage Point
This year has been a real whirlwind, hasn’t it? On top of all the 2020 world craziness, I started a new job this year as a Head Geek at SolarWinds. Yes, that’s my real job title. This year sheds new...
View ArticleThe Importance of “Soft” Skills in the Digital Age
First, I hate the term “soft” skills. I prefer we call them essential or non-technical skills or even essential non-technical skills, as that would be more accurate and not have implications about...
View ArticleProtecting Your Data Privacy
Protecting your identity is becoming more and more difficult. Though many people don’t stop to consider it, even the most minor conveniences can go hand in hand with an incredible amount of privacy...
View ArticleUpgrade Better, Faster, Stronger
Because of the recent cyberattack, we’ve asked you to update your Orion Platform several times. While these updates are necessary for the safety and performance of your environment, we understand there...
View ArticleYear of Yes in Tech
Recently, I finished reading Shonda Rhimes’ “Year of Yes: How to Dance It Out, Stand in the Sun and Be Your Own Person.” I found it inspiring in several ways and it instantly had me wanting to apply...
View ArticleMore Upgrade Tales From the Ticket Queue
Recently, Leon kicked this sharing process off sharing what he has seen in the support queue. I read it, applaud it, and have more tips to share. As Leon mentioned, and you may have seen the banner on...
View ArticleIt’s Never Too Late to Improve Your Personal Security Posture
Security is everyone’s responsibility. That’s it. That’s the whole point. (I may be spending too much time with Leon, but it had to be said.) If you have a security team, or even just one person who is...
View ArticleHow to Be the Hero (Company) They Need AND Want (To Work At)
If you’re like most companies, you made many changes to your business throughout the COVID-19 pandemic. You may have adopted new tools, implemented new processes, or completely changed the way your...
View ArticleGamify Work: How to Apply Gaming Skills to Your Day Job (Part 1)
Do you like to play video games like I do? Recently, I discussed using skills taken from gaming to level up your career. Once I started thinking about the skills you pick up in video games that are...
View ArticleGamify Work: How to Apply Gaming Skills to Your Day Job (Part 2)
In my last Gamify Work post, I brought up the idea that you can translate skills from gaming to tech. All roles can benefit from the skills you use in everyday gaming. If you aren’t a gamer, I hope my...
View ArticleThe Case for Cost Containment With Professional Services and Staff Augmentation
At the start of our enterprise cost containment series, Leon examined what cost containment is and why IT pros should care. Basically, you should care how your projects and work affect the business’s...
View ArticleA Guide to Enterprise Cost Containment for Monitoring Pros
In this enterprise cost containment series, we’ve tackled a range of topics from cloud to professional services and more. Now, I want to dive into the topic you may have expected us to cover from the...
View ArticleEverything I Needed to Know About IT I Learned From WandaVision
*SPOLER ALERT* If it wasn’t clear from the title, there will be spoilers for WandaVision throughout this article. If you’ve yet to watch it, go ahead and come back to this later. I’ll wait. Inspired by...
View ArticleNo Experience Left Behind
While Leon beat me to it, I was inspired by this Twitter post by @Gabsmashh to write a more involved post about what I learned from past work experience that has helped me in IT. When I first became a...
View ArticleFinding Zen in the Tedium
As often happens, I was recently talking about my son and his attitude regarding chores. Doing the thing parents do, commiserating and getting advice from another parent who’s been through it, Leon...
View ArticlePeer Recognition and Why It Matters
There should always be opportunities to laud our peers’ achievements and good work. One of the things I’ve noticed (at least here in America) is we tend to speak up about negative things and more...
View ArticleThe Other Side of the Mic
International Podcast Day is coming up, and, in case you missed it, SolarWinds has its own podcast called TechPod, so we want to celebrate! Much of the time one of us (Head Geeks) get to host the...
View ArticleDon’t Fear the Automation
Automation is often portrayed as a scary thing. Whether it’s artificially intelligent robots conquering the planet or a world where no one can find work because automatons have taken everyone’s jobs,...
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